How do I return an item?

FREE return shipping on any unused printed items! (Minimum original order must be 6 or more printed items. Minimum return must be at least 2 items.) This return policy is strictly for retail, online orders only.


You must notify Colortime at sales@colortime.com or by phone at 1-800-500-0770 within ten business days after receiving order. After being notified, we will e-mail you a return label through the United States Postal Service. (Once the items are received, we will issue you a refund for the returned items).


Shortages/shorted items will be shipped at Colortime's expense.

Fabric Marker sales are final.

FREE SHIPPING on orders of $60 or more when you use Code FRSHW (one Code per order). Orders shipped through the United States Postal Service (USPS), are sent out at 11am EST during the weekdays. Orders received after 11am EST will be shipped out the next business day. Orders shipped through the United Parcel Service (UPS), are sent out at 2pm EST during the weekdays. Orders received after 2pm EST will be shipped out the next business day. This is all contingent on items being in stock. If the items are not in stock, Colortime will contact you by email and/or phone.